Product Information

Freshly Baked Products

At BottegaLulu Cakes, all our cakes, cupcakes and confectionery products are freshly baked and crafted by hand.  As each and every item is as individual as the person who made it, slight variations from the original website image may occur.

Handling

When collecting cakes, please carry your purchase with the utmost care. Bags and boxes must be held upright and level at all times to avoid decorationsfalling off a cake or a cupcake from toppling over. Please refrain from holding more than one bag in one hand as this will make the cakes tilt and slide towards the side of the cake box. We at BottegaLulu cannot be held liable for damaged items once they have been handed over to the customer. 

After leaving the premises, please transfer your fresh cakes into the fridge as soon as possible and keep them away from direct sunlight and heat sources. If transporting by car, place them onto a level, non-slip surface and avoid bumpy roads and sharp turns. 

Storage & Shelf life

Unless stated otherwise, our cakes and cupcakes should be stored in the fridge and have the following shelf life from the day of purchase:

• Cupcakes: up to 3 days
• Layer Cakes: up to 4 days
• Macarons: up to 2 days
• Chocolate Biscuit Cake: up to 5 days

However, for maximum taste and soft moist texture we recommend that all our cakes should be enjoyed at room temperature on the day of purchase. Remove cupcakes from the fridge 30 minutes before consumption, and layer cakes 1 - 2 hours in advance.

Fresh, naked cakes and cupcakes with sugar decorations should be collected as close to the required event as possible as they should not be stored in the fridge for more than 2 hours. Sugar decorations can melt or collapse in cold, damp conditions. 

Iced cakes, cookies, biscuits and confectionery items should be stored at room temperature and in dry conditions. For shelf life information please refer to the packaging label on your purchase.

Dietary & Allergen Information

All our products are made in a kitchen that handles nuts, gluten, dairy, egg and soya. A more detailed list of allergens can be found in the description of each product page on our online shop. If you are unsure, please don’t hesitate to contact our sales team on 443-569-2793.